FAQ
-
What insurance do you accept?
I currently accept Blue Cross and Blue Shield of Oklahoma as well as HealthChoice. Your co-pay depends on what plan you have. If you do not have insurance, I also see clients who are self-pay.
-
How do you conduct Telehealth?
Telehealth sessions are conducted via Google Meet, which is a secure, HIPAA compliant platform. You can access our online session via your computer, tablet, or other mobile device (i.e., cell phone). If you are using a computer, you will only need to have a Chrome browser installed. If you are using a tablet or other mobile device, you will likely want to download the Google Hangouts Meet app from the AppStore or PlayStore. You will access our session by clicking on the link at the time of our appointment.
-
How do I complete paperwork?
All paperwork is completed through the secure client portal where you will sign all documents that are available for you to review at any time. All paperwork must be completed before the intake appointment.
-
How does payment work?
IVY pay is utilized for all credit/debit card transactions. During intake your number will be entered into the IVY pay app, you will then receive a text from IVY pay prompting you to enter your credit/debit card information. Your therapist never sees your full card information making IVY pay secure as well as HIPPA compliant.
-
What is the difference between the initial consult and the intake?
An initial consultation is a FREE 15 minute meeting that allows you and I time to discuss goodness of fit as well as clarify any lingering questions. The intake appointment is our first official therapy appointment. In the intake we will discuss your presenting concerns as well as collaborate on creating a plan of treatment.
-
Are there a set number of sessions?
There are not a set number of sessions. Therapy is conducted on an as need basis. Sessions typically last for an hour and occur on a weekly basis. However, we can tailor this to best suit your needs. Telehealth makes therapy more accessible so that you can better fit it into your busy schedule.